Stakeholder engagement

Stakeholder engagement [icon]

We act honestly and show integrity by continuously striving towards “doing what we say we are going to do” and showing commitment towards our accountabilities of delivering high performance outcomes, thus projecting an image of professionalism and meeting the expectations of our colleagues, investors, business partners and social partners.

Good Health and Well-Being [icon]


Industry, innovation and infrastructure:

Build resilient infrastructure, promote inclusive and sustainable industrialisation and foster innovation

Relationships with our stakeholders are the foundation upon which much of our business planning and strategy is based and which inform our material issues. Our focus is on accountability and engagement with communities and developing inclusive innovation and infrastructure within them.

The material results of stakeholder engagement programmes are presented in quarterly, interim and annual reports. Our stakeholder engagement programme is integrated into the company’s various disciplines.

Table 2: Principal stakeholders, their function and our engagement process
Stakeholder groupStakeholder profileEngagement platforms
Host mines Our host mines provide the company with critical feedstock for our retreatment operations Formal meetings to discuss operational matters
Financial community The financial community provides the capital required to invest in growth projects; the business needs to present itself as an investment opportunity The company’s AIM listing requires regulatory communications to shareholders. Investor briefings, roadshows, meetings and a company website used to reach this target audience. In COVID times the bulk of these interactions have taken place on virtual platforms
Employees, unions Employees are represented by the majority union the National Union of Mineworkers This relationship is governed by a recognition agreement which provides for regular meetings.
Authorities – local, provincial and national government structures DMRE, SARS, Treasury, Environmental Affairs, etc Formal meetings, visits and correspondence
Communities Host mine transformation departments, Sylvania community liaison structures Meetings at operational level are the vehicle for discussing community concerns and expectations. Appropriate programmes are identified with the cooperation of the host mines.

Good Health and Well-Being [icon]


Peace, Justice and Strong Institutions:

Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels

Labour stability is a key issue for management. The relationship with the representative employee union, the National Union of Mineworkers (NUM), is governed by a recognition agreement, which regulates the industrial relations discipline and includes provision for consultation and negotiation. There were no strikes or lockouts during the financial year. The Western Operations will undergo their bi-annual wage negotiations for implementation in FY2022.

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